Shipping & Returns
Ancient Ways will ship worldwide. Our minimum shipping cost is $10; beyond that, shipping cost will vary based on the weight and size of your order, as well as your location. We use UPS and USPS.
You may also choose to pick up your order at our shop at 2420 University Avenue, Des Moines, Iowa.
RETURNS, REFUNDS AND TITLE
Ancient Ways does not take title to returned items until the item arrives at our physical location. At our discretion, a refund may be issued without requiring a return. In this situation, Ancient Ways does not take title to the refunded item.
Most items can be shipped out within 24 hours depending on availability. If you do not receive a shipping notification, please email [email protected] or call the shop at (515) 280-3375.
Most items ordered from Ancient Ways can be returned 30 days from the date of receipt of shipment. Refunds occur usually in about 2-3 weeks. Most refunds are fully refunded within 7 days after we receive and process your return.
If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color if available.